Privacy Policy
Effective date: 20 May, 2024
This Privacy Policy describes how Spindrift Technologies Ltd ("Spindrift", "we," "us," or "our") collects, uses, shares, and protects the personal information that you provide to us when you visit the https://spindrift.io website ("Website"), use our associated Web application at https://app.spindrift.io, or the Query Hunter Wordpress Plugin or Chrome Extension ("the Products"). By accessing or using the Website or the Products, you consent to the practices described in this Privacy Policy.
By accessing or using the Website, or the Products, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website or use the Products.
1. Information We Collect
1.1 Personal Information:
We may collect personal information, such as your name, email address, contact information, and any other information you voluntarily provide to us when you interact with the Website, or the Products.
1.2 Usage Data:
We automatically collect certain information about your interactions with the Website, or the Products. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. At our discretion we may also use software to collect visual data on your interactions with the website or the platform.
2. Use of Information
2.1 We may use the personal information we collect to:
a. Provide and improve our services, including the Website or the Products;
b. Communicate with you regarding our services, updates, and support;
c. Respond to your inquiries and fulfil your requests;
d. Customise and personalise your experience with the Website or the Products;
e. Analyse usage data to improve our services and understand trends;
f. Protect the security and integrity of our Website or the Products;
g. Comply with legal obligations or enforce our terms and conditions.
2.2 Combining Information:
We may combine personal information collected from the Website, or the Products with other information we obtain from third-party sources or that you provide to us for the purposes stated above.
3. Sharing of Information
3.1 We may share your personal information with:
a. Trusted third-party service providers who assist us in operating our business and providing our services. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
b. Law enforcement agencies, government authorities, or legal advisors in response to a legal request, court order, or applicable law.
c. Third parties with your consent or at your direction.
4. Cookies and Tracking Technologies:
4.1 Cookies:
We use cookies to ensure the functionality of the Website, the Products and/or collect usage data. You can manage your cookie preferences through your browser settings.
4.2 Tracking Technologies:
We use non-cookie tracking technologies to collect product and website usage data.
5. Data Security
5.1 Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Please contact us directly if you wish to obtain further information on the security measures we take to protect your data in our platform
6. Data Retention
6.1 Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Children's Privacy
7.1 Child Privacy
The Website, and the Products are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete such information promptly.
8. Changes to the Privacy Policy
8.1 Changes
We may update this Privacy Policy from time to time. The revised version will be indicated by an updated "Effective Date" and will be posted on the Website. We encourage you to review the Privacy Policy periodically to stay informed about our information practices.
9. Contact Us
9.1 Contact
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us on support@queryhunter.io.
Please note that this Privacy Policy only applies to the Website, and the Products provided by Spindrift Technologies Ltd and does not govern the practices of any third-party websites or services that may be linked to from our Website.